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Win10系统下炉石传说无法下载更新/卡死的解决方法

更新时间：2026-08-22 00:07:10 | 编辑：折枝 | 信息来源：互联网
有用户反应windows 10操作系统中运行《炉石传说》经常会遇到卡死或无法更新更新无反应的故障，这让人非常的郁闷。那么有什么方法是可以很好的解决炉石传说无法下载更新/卡死问题呢？主要原因有如果你之前安装了台服或者其他外服战网客户端，那么你可能需要先删除外服客户端，再尝试安装国服客户端并进行更新，如果没有安装过外服我们可以通过以下步骤的方法进行操作。

修复方法：尝试开启Secondary Logon服务

1、按下ctrl+shift+esc 组合件打开任务管理器；

2、在任务管理器中切换到【服务】，在下面底部点击【打开服务】；

3、选择【Secondary Logon服务】-【属性】-【启动类型】选择【自动】，然后点击【应用】；

4、按下ctrl+shift+esc打开任务管理器， 关闭所有暴雪相关程序，关闭游戏或安装程序，终止以下进程：Agent.exe，Blizzard Launcher.exe ；

5、按键 + Q，在 搜索程序和文件 中输入 文件夹选项 ，选择 查看 标签，下拉找到并选择 显示隐藏的文件、文件夹和驱动器 ；

6、打开C:\ProgramData\Battle.net，删除Battle.net，再重新运行更新。

如果是更新出错出现未知错误”，报错代码：BLZPTS00001

"Failed to run Blizzard Setup as administrator.please enable Secondary Logon service From Administrative Tools in your Control Panel."错误代码：BLZAPPBTSOOOOK

可按下面方法进行操作：

请勿限制暴雪相关进程（如Agent）上传速度：跟你限制迅雷上传速度是一样的，你只要限制了那么下载必然就慢了。

请尝试删除Battle.net文件夹和Blizzard Entertainment文件夹；

请关闭防火墙后再尝试安装；

请确保使用管理员账户运行程序。

通过上述方法即可解决win10系统下运行炉石传说更新卡死/无法更新的现象。照成无法更新卡死的原因有很多，但是我们只要通过自己的具体分析都可以很好的找到解决方法。

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  6. 当前时间: 2026-08-22 00:07:09
  7. 当前网协: 216.73.217.43
  8. 请求路径: /rjjc/6198.html
  9. 运行时间: 1.2327
  10. 内存开销: 1.32 MB
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